![]() Costs associated with any custom programming necessary to accept eligibility information are excluded from the initial rates and are billed separately. Submission of eligibility information by more than one location or via multiple methods will result in additional charges. A hard copy of the enrollment material must follow any faxed documents.Įnrollment files for plans over 50 lives can be submitted via paper, tape or electronic media using one of our secure electronic file transfer processes. If the client provides eligibility information electronically, three months' advance preparation is preferable.Įnrollment applications are utilized in the Small Group Segment (2-50 lives (1 life, where required by state law)) They can be submitted via paper or fax to the appropriate Plan Sponsor Services unit responsible for underwriting. The process described above should take place at least two months prior to the effective date. Our customer service personnel meet with client to discuss billing and ongoing maintenance of the dental plan. ![]()
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